Frequently Asked Questions

Tattoo Removal

Why Laser Tattoo Removal?

Laser tattoo removal produces fantastic results and is the preferred method of removing an unwanted tattoo. Q-switched lasers have been developed specifically for tattoo removal. They can shatter tattoo pigment by emitting high-intensity light which is delivered in ultra-short pulses. Because only the tattoo pigment is targeted, there is no damage to the surrounding tissue. This feature of the Q-switched technology has reduced the risk of scarring, once associated with tattoo removal, to now being virtually non-existent.

Different colours of tattoo pigment will absorb different wavelengths of light. For this reason if you have a multi-coloured tattoo you want removed, it is important that you have your treatment done at a clinic, such as Lenzie Clinic, with a laser capable of effectively delivering the required 3 wavelengths to erase all colours.

Please note that it is crucial that the laser tattoo removal procedure be performed by an operator who has received specialised training for this practice.

Why use Lenzie Clinic?

Our technology

We use the Quanta Q plus C laser which is designed and built in Italy specifically for tattoo removal. Quanta is recognised as the leader in laser technological advancements world-wide.

Our Q-switched ND:Yag laser delivers very high powered light pulses for a very short duration. With 3 wavelengths to choose from, we can use the optimum wavelength that is absorbed by a specific colour of ink, customising the treatment for each patient and each individual tattoo. Our laser is the only machine with multiple wavelengths that can also generate the necessary power to remove all tattoo colours successfully.

Another unique feature of our laser is its OptiBeam technology which provides a “flat top” laser beam that evenly delivers energy over a square area, without the hot points and overlaps associated with normal circular Gaussian profile laser beams. This feature allows for safer (no scars) and more effective treatments because the energy is evenly delivered over all the spot area.

Our tattoo removal therapist

When you come to Lenzie Clinic you will be treated by a Registered Nurse who has undertaken specialist training in laser tattoo removal. We ensure our technology is the latest and most advanced and our training is current and relevant. You can be secure in the knowledge that your safety and comfort are our top priority at Lenzie Clinic.

Does it hurt?

Some patients state that they feel a flicking sensation in combination with heat. Here at Lenzie Clinic, we are dedicated to making the removal process as painless as possible. We use a purpose-built chilling system which numbs the skin by blowing cold air to -40°C onto the treatment area before, during and after treatment, decreasing skin temperature.

Will it Leave a Scar?

The advanced Q-switching of our laser leaves little room for negative effects. Its rapid pulse rate (measured in nano-seconds) ensures only the tattoo pigmentation is targeted and surrounding tissue is not inadvertently heated and damaged in the process.

The chances of scarring are minimal if you adhere to the aftercare instructions we provide at your consultation. There is a chance that you may experience some slight skin tone variation on the treated area and this is usually temporary and returns to normal within several months after your final treatment.

If you have a history of keloid scarring, we will discuss this with you at your consultation.

What should I expect after treatment?

Immediately after the procedure there will be whitening of the treated area called frosting. This is due to the energy created in the break-down of the ink particles and will subside within an hour. The body will respond to the treatment by moving fluid to the area to help flush away the ink. This immune-response will be obvious in the form of some swelling and redness in the area and may feel like mild sunburn.

Some clients then develop blisters or scabs within 8 to 72 hours, which may last for 7 to 10 days. This is a normal progression as your immune system works to eliminate the tattoo dyes from your body.

Itching is very common due to the dehydrating effect of the laser treatment. Use Vitamin E cream to keep the treatment area moisturised.

We provide our patients with detailed aftercare instructions to help them manage their skin after the treatment. Adherence to these instructions will contribute significantly to achieving the great results you desire.

Can I have a replacement tattoo over the top of the treated area?

Yes, you can. Many tattoo artists send their clients to Lenzie Clinic prior to lighten/fade an existing tattoo before covering it with a new one. This dramatically reduces any chance of the old tattoo appearing through the new one. You may want to remove it completely to make way for brand new design. We advise you to wait 12 weeks after a laser treatment before new tattoo work is applied over the treated area.

Nail Treatment

Does it hurt?

You may feel warmth in the treated toes or a tingling sensation following treatment but you will not experience pain.

Is there anything I should do before laser treatment?
Chronic fungal infections often cause a thickening of the toenails called hyper-keratosis. A visit to your podiatrist to have your nails filed down (debrided) before laser treatment will make allow the laser to penetrate the nail more effectively.
Remove nail varnish before coming for treatment.
Is there anything I should do following treatment?
Keep your nails and the skin around your nails in good condition during your laser treatments.
Tea Tree oil, which you can buy at most pharmacies, works well to do this and Tea Tree spray can be used for inside shoes.
Try to avoid moist environments such as saunas and swimming pools.
Soak socks in a dilute Janola solution (1 cup per 5 litres of water).
You may continue to use any prescribed nail solutions.


Does laser treatment for pigmentation hurt?
Most people experience a stinging sensation during treatment and an overall warmth similar to a sunburn for up to 2 hours following treatment.
At Lenzie Clinic, we use a cryo-chiller to chill your skin, ensuring your comfort during treatment.
Is there anything I should know before treatment?
Do not use artificial tan on the area to be treated up to 2 weeks before coming for the laser procedure.
Do not apply face foundation on the day of your treatment, unless you can remove it thoroughly before coming for your laser therapy.
It is common for pigmentation to darken for up to 2 weeks following treatment before the fading process begins.
Is there anything I should do following treatment?
Keep out of the sun but if sun exposure can not be avoided, use a high factor, broad-spectrum sunblock.
Lasers can dehydrate the skin so it is advisable to use a natural moisturiser to maintain its condition.

Get in Touch

04 499-6969

Open Hours

Mon - Thu — 10:00am - 7:00pm

Friday        — 10:00am - 5:00pm

Saturday   — 10:00am - 4:00pm

Sunday      —  Closed


For a free consultation or to learn more please contact us today.

Level 2, 204 Thorndon Quay,
Wellington 6011 (Click here for the direction)